Booking policy
Custom Creations takes bookings on a first come, first serve basis. We generally only book three months in advance. However, if you have a special date you would like to book farther out (for example a wedding rehearsal dinner or anniversary celebration) an early deposit can be taken to hold the date. Once an inquiry for a specific date has been made and accepted by Custom Creations the host will receive a client/event info sheet. Once the sheet is completed and returned to us it represents a commitment from both the host and Custom Creations to fulfill the requirements of the event on its designated date. Book your date HERE.
Payment policy
Once the booking is complete the payment process is as follows:
If the booking is outside of the three month window a deposit of $200 will be taken to hold the date. The deposit will be applied to the invoice total on the event date. Depending on the size of the event an additional deposit for purchasing purposes may be necessary. Any remaining balance is due in full the day of the event.
If the booking is within the three month window then a 50% deposit will be taken 7 days prior to the event date with the remaining balance due in full on the day of the event. Early deposits are always acceptable. ALL deposits must be made by the predetermined date stated on the client
